Integrative Skin Revision
Richmond. Melbourne.
Your skin is telling us something. Let’s listen.
I created within skin for anyone wanting more than a quick fix or another treatment added to the rotation. Here, we take the time to understand your skin, connect the dots and build a plan that makes sense for you. Advanced skin revision, integrative thinking and restorative care come together in one deeply personalised experience, so you can feel confident in your skin, understand it better, and know you’re genuinely being looked after.
Your skin. Your story. Your plan.
Philosophy
There’s more to your skin than what we can see.
Skin concerns rarely exist in isolation. Acne, pigmentation, inflammation, sensitivity and premature ageing can be influenced by everything from barrier function and environment to hormones, gut health, nutrition, stress, sleep and lifestyle. Like an iceberg, what shows on the surface is only ever part of the picture.
This doesn’t mean every concern needs an internal explanation, and it doesn’t mean stepping outside professional scope. It means being curious enough to look at the whole picture, and where another practitioner could better support part of it, collaborative care and trusted referrals become part of the plan. Excellent skin outcomes don’t always come from doing more to the skin. Sometimes they come from understanding it better.
New to within skin?
Start with a conversation.
Before deciding what your skin needs, I want to understand it. Your consultation gives us the time to talk through your skin history, current concerns, products, previous treatments, lifestyle and anything else relevant, then we look at your skin together. From there, I build a plan around you: what your skin needs now, where we want to take it, and what’s realistically going to work within your life.
You’ll leave understanding your skin better than when you walked in, with clear next steps and a plan that actually makes sense.
First time here? Consultation first, the within ritual next, we’ll take care of the rest. Book them back to back and leave with a plan and a treatment done in the one visit.
Prefer something a little more targeted on day one? An Osmosis Essential Infusion is another great option to pair with your consultation.
Not sure which to choose? Take the 60-second skin check, or message us directly.
Not sure where to start?
Take the 60-second skin check.
A few quick questions to point you toward the right first step, whether that’s a consultation or straight into treatment.
Have you had a consultation with within skin before?
What’s front of mind for your skin right now?
How clear are you on what your skin actually needs?
Your best next step
Treatments
A treatment ecosystem, not a menu.
Every plan is personalised. Treatments are prescribed with a reason, not sold because they’re popular. Two people with acne don’t automatically receive the same plan.
You don’t need to know which treatment your skin needs before you arrive. That’s my job. Every treatment is selected with intention and adapted to the skin in front of me. Sometimes the answer is advanced revision. Sometimes it’s barrier support. Sometimes it’s regenerative treatment, restorative touch, or simply doing less. Your plan determines the treatment, not the other way around.
Consultation & Diagnostics
Where every plan beginsRitual & Restorative
Not an extra, part of the methodSkin Regeneration Therapy
Needling & skin boostersRevision & Renewal
Texture, tone & congestionWe can pursue results without forgetting the person attached to the skin.
Not sure where to start? That’s exactly what the consultation is for.
Start HereThe Experience
Considered treatment. A genuinely cared-for experience.
Treatment might involve advanced skin revision, corrective peels or regenerative therapy, but it should never feel transactional. Every appointment is built around conversation, restorative touch and time, so results and experience are equally intentional.
- You’ll be listened to.
- You’ll understand why we’re doing what we’re doing.
- You can switch off completely.
- You’ll leave having learnt something useful.
- You’ll leave feeling lighter.
- You’ll trust what happens next.
Photograph coming soon · Maddy Jeffs, Founder
Founder
Hi, I’m Maddy.
I’ve spent more than 13 years working with skin, and what those years have taught me is that your skin isn’t a problem to be fixed. It’s uniquely yours, your history, your habits, your story, and it deserves to be understood on those terms, not corrected into someone else’s idea of perfect.
I created within skin because I wanted the time and freedom to look a little closer: to ask more questions, connect the dots, and combine advanced treatment with a broader understanding of skin health, while still creating an experience where you can switch off, feel looked after and enjoy being here.
I’m endlessly curious about skin and why it behaves the way it does. I love the clinical side of what I do, but I love the human side just as much: the conversation, the trust, watching someone’s confidence return as they finally begin to feel at home in their own skin.
My job isn’t to throw every treatment possible at you. It’s to work out what makes sense for your skin, educate you along the way, and help you feel more like yourself in it. I want every person who walks through the door to leave feeling a little lighter, more confident, and more comfortable being exactly who they are.
And yes, I still want your skin to look bloody good too, just unmistakably yours.
Maddy, founder, within skin
Eczema Specialist
From flare to calm, four weeks apart.
One client’s eczema, supported by a plan built around her skin’s specific history and triggers, not a generic protocol.
She came to me with a persistent flare around the eyes: reactive, uncomfortable, and resistant to her usual products. We looked at what was actually driving it: barrier function, product history and a few internal pieces worth addressing alongside it. Her plan combined targeted internal support, considered topicals and one in-clinic treatment, with the rest of the work happening quietly at home. Four weeks on, her skin and her confidence tell a different story.
Individual results and timelines vary. This reflects one client’s specific plan and skin history.
Reviews
What clients are saying
A few words from clients within skin has looked after. Read more, or add your own, on Google.
“Maddy is the ultimate skin therapist, and to know her is truly such a gift. For several years, she has carefully tailored every treatment to what my skin needs, while always being so nurturing, patient and understanding. She listens, holds space, and is incredibly sensitive to the emotions that accompany a skin journey. There is an unconditional trust I have in Maddy that has always made me feel completely at ease in her care. She has been a constant sounding board, offering so much more than just skin treatments. She embodies a truly holistic approach to skin health, and through her intuition, knowledge and genuine care, she has given me a much deeper understanding of my skin and myself. I feel incredibly grateful to have found someone so passionate, considered and dedicated to what she does. Her commitment to continually learning and expanding her expertise is something I genuinely admire.”
“I’ve been seeing Maddy for years, and I wouldn’t trust anyone else with my skin! She’s helped transform my skin and has taught me so much about looking after it, not just through skincare but by helping me understand how my gut health and overall wellbeing can affect my skin too. Every treatment with Maddy is such a relaxing experience. I always leave feeling refreshed, calm, and like I’ve had the perfect reset. She’s incredibly knowledgeable, takes the time to explain everything, and genuinely cares about getting the best results for her clients. If you’re looking for someone who is passionate, experienced, and makes you feel completely looked after, Maddy is the best!”
“I’ve been seeing Maddy for many years now, and I honestly couldn’t recommend her highly enough. I recently had a treatment with Maddy and walked out with my skin absolutely glowing. Over the years, she has helped me so much with my skin as it’s changed and aged, and I’ve really noticed the difference. What I love most about Maddy is not only how amazing my skin looks and feels after every treatment, but how knowledgeable she is. Every time I see her, I walk out feeling like I’ve had a little skincare education as well. She always explains what my skin needs and how I can best look after it. Maddy is also so much more than someone who simply treats your skin. She genuinely gets to know you, remembers your skin and what you’ve been working on, and makes you feel cared for and valued rather than just another client. That personal touch is something I really appreciate. I completely trust her with my skin and wouldn’t go anywhere else. If you’re looking for someone who genuinely knows skin, takes the time to understand you and truly cares about your results, I highly recommend Maddy.”
“I am so beyond grateful for the wealth of knowledge Maddy has. It’s so obvious that she goes deeper than 99% of skin professionals and that she is always learning new skills. My skin is already feeling so much healthier and I can’t wait now to commit yet again and get my skin back on track.”
Before Your Visit
Everything you need to know before you arrive.
Whether it’s your first visit or your fifth, here’s everything to help you feel prepared and relaxed on the day.
Finding within skin
Inside Your Natural Dispensary
1/239 Church St, Richmond, 3121
Parking
- 2 hour free parking on Church St
- 1 hour free parking on Bridge Rd
- Richmond Traders carpark, 2 min walk
Arriving
Please arrive 5 minutes before your appointment. If I’m still with another client, you’re warmly invited to make yourself comfortable in the waiting area and enjoy a tea or refreshment. I’ll be with you as soon as possible.
Need to reschedule?
We kindly ask for 48 hours’ notice to cancel or reschedule, so every client gets the time and care they deserve. Appointments changed within 48 hours incur a 50% cancellation fee. Life doesn’t always go to plan. If something unexpected comes up, just get in touch as soon as you can and we’ll do our best to help.
Pre-visit checklist
- Complete your consultation form prior to arrival
- Stay well hydrated
- Avoid active skincare (retinoids, exfoliating acids) for 3–5 days prior if booked for skin needling or a chemical peel
- Avoid excessive sun exposure leading up to your appointment
- Let us know if you’ve recently started any new medications, including isotretinoin, antibiotics or blood thinners
- If you’re feeling unwell, please contact us before your appointment
After your appointment
You’ll leave with:
- A personalised treatment prescription
- Home care recommendations
- Aftercare instructions
- Collaborative care, if required
- Ongoing support
First time here? We recommend booking a within skin Consultation before your first treatment, so your plan is built around your skin and your goals. Get in touch if you’re not sure where to start.
Get in Touch
Tell us about your skin.
Have a question before you book, or want to talk through your skin first? Fill this in and it’ll come straight to us.